Return & Shipping Policy

Thanks for Shopping at the Sculpting Bodies Shop - your satisfaction is our TOP priority!

This return policy outlines our procedures, terms & conditions for returns, exchanges and refunds for both physical and digital products. Please review this document carefully so we can ensure a smooth, transparent and hassle-free experience.

Section 1 - General Return Eligibility

Physical Products

We ONLY accept returns for damaged physical products, including fitness equipment or accessories. If your product is damaged, you can only initiate the return under these following conditions:

Return request is initiated within 30 days of the delivery date
Return request is submitted with 3 pictures of the damaged item
Item is unused, unwashed and in its original packaging
Item is NOT a clearance, Black Friday or final sale product

Digital Products

Due to the nature of our digital products, including eBooks, planners & guides, workout plans and online courses, we can NOT accept returns or refunds once the product has been delivered, accessed and/or downloaded. Exceptions may apply in cases of technical issues or errors within the digital file.

Section 2 - Non-Returnable Items

The following items are NOT eligible for returns or refunds unless declared damaged or defective:

Gift Cards
Delivered, Downloaded or Accessed Digital Products
Customized Items or Plans (i.e. workout and/or nutrition plans)
Items Marked as “Final Sale” or “Non-Returnable” at the Time of Purchase
Black Friday Bundles & Offers

Section 3 - Refund Process

Physical Products

Once we receive and inspect the returned product to ensure it meets the eligibility criteria, we will notify you via email. If approved, your refund will be issued to the original payment method within 5-10 business days

Original shipping charges are non-refundable unless the return is due to our error (i.e. wrong or defective item).

Digital Products

IF your digital product was damaged due to technical issues or errors, you can ONLY request a refund under following these conditions:

submit 3 pictures of the damaged item
submit damaged product link
submit a detailed message explaining the problems that arose with the damaged product
submit your request, along with the required criteria above, by sending an email to support@sculptingbodies.com within 10 days of purchase

Eligibility for refund will be dependent on the issue described and if the product had been previously accessed or downloaded.

Section 4 - Exchange Policy

We ONLY offer exchanges for defective or damaged items. If you’re wanting to do an exchange and have already submitted your refund request, please contact us at support@sculptingbodies.com within 10 days of receiving the product to initiate an exchange. Replacement items will be shipped after we receive the damaged or defective product. Exchanges will be processed within 7 business days of inspection approval.

Section 5 - Steps to Initiate a Return

Contact Us

Email support@sculptingbodies.com within 10 days of purchase with the following details:

Order Number
Detailed Message With Reason for Return
Minimum of 3 Pictures of the Damaged or Defective item

Return Shipping

Customers are responsible for return shipping costs except when returned due to our error customer should use a trackable shipping service and provide us with the tracking number for faster processing.

Customer will receive shipping address via email once return is approved.

Section 6 - Warranty Claims

Even though Sculpting Bodies doesn’t place warranties on their products, some physical products may come with a manufacturer’s warranty. If needed, please contact us for warranty claim assistance so we can get in contact with the manufacturers.

Section 7 - Order Cancellations

Physical Products - orders are eligible for cancellation within 24 hours of purchase IF the item has not been packaged & shipped yet

Digital Products - orders are not eligible for cancellation once the product has been delivered, accessed OR downloaded.

Section 8 - Contact Information

For any questions, concerns, feedback or additional assistance, please contact us via email to: support@sculptingbodies.com and someone will get back to you within 1-2 business days.

Section 9 - Modifications to This Policy

Sculpting Bodies reserves the right to update or modify this policy at any time without prior notice. Changes will be effective upon posting to our website, so we encourage customers to review this policy periodically.

Thank you for shopping at the Sculpting Bodies Shop - we appreciate your business and are committed to providing you with a positive shopping experience and 100% satisfaction!